How much does shipping cost?
📌 Quick Index
- 🚨 Please Read This First
- Standard Shipping Costs
- Free Shipping Eligibility
- International Orders & Customs Fees
- Tracking Your Order
- 💬 Need Help?
🚨 Please Read This First
We know shipping costs can be confusing, so here’s a quick breakdown of what to expect when ordering physical products from Musora (including Drumeo, Pianote, Guitareo, and Singeo). Shipping rates depend on your location and the item(s) you're ordering.
💡 You’ll always see an exact shipping cost before completing your order at checkout.
📦 Standard Shipping Costs
Shipping costs vary based on:
- Your shipping address (country & region)
- The product(s) you're ordering
- Shipping speed (standard vs expedited)
Typical costs range from $10–$40 USD, depending on location and weight of the item.
🆓 Free Shipping Eligibility
Some products come with free standard shipping, especially during promotions or as part of certain bundles. If a product qualifies, it will be clearly stated on the product page or during checkout.
🌍 International Orders & Customs Fees
If you're ordering from outside the U.S., additional customs fees or duties may apply depending on your country’s regulations. These charges are not included in the shipping fee and are the responsibility of the customer.
For more information on customs, see our Customs Fees FAQ.
🚚 Tracking Your Order
Once your order ships, you’ll receive a tracking number by email.
- Most shipments arrive within 7–15 business days, depending on your location and chosen shipping method.
- If you’ve ordered multiple items, they may ship separately with different tracking links.
💬 Need Help?
Questions about your shipping fee or tracking info? We’re happy to help!
📧 support@musora.com