Are customs fees covered by Musora?

Hey there, international rockstars! Just a heads-up, your total cost at checkout covers sales tax, but it doesn't include any international customs, taxes, or fees. Yeah, we know, those are determined by your country and we have no control over 'em. Customs, always doing their own thing!

For EU residents: The European Union wants a piece of the action too, so they've mandated the collection of VAT on all imported physical goods. When your shipment arrives, you may need to bust out your wallet for VAT charges and a cheeky little collection fee that will be determined based on the value of your goods.

If you purchased a bundle that included free bonus items: 

Now, if you snagged a bundle with some rad free physical gifts, we got your back. Since they're considered gifts, we can hook you up with some documentation upon request. It might just help you dodge a few customs fees. Request it from your Musora Mentor or our awesome Support Team, and we'll whip up some paperwork to try and save the day! We can't promise you magical solutions or unicorn miracles, but we'll put on our superhero capes and do our best to save the day!

Remember, stay in tune with your customs rules, and if you have any questions, our Support Team is here to jam with you. Just email us at support@musora.com for help and keep on rocking!