Why won't my order go through?

Don't fret, we're here to help troubleshoot any issues you may be experiencing with your order! Here are a few possible reasons why your order may not have been processed:

  1. International Block Blues: If you're rockin' from outside of Canada, your card may have an international block that's stopping the transaction in its tracks. Give your bank a quick ring-a-ling and let them know you're trying to make a purchase with us. They can lift the block and get you back on track.
  2. Card Limitations: We accept Visa, MasterCard, Discover, and American Express. However, some prepaid credit cards have limitations that prevent us from accepting them. Those sneaky limitations can include restrictions on international usage. So, keep an eye out for those card limitations before you make your purchase.
  3. PayPal Polka: If you're busting out the PayPal moves, make sure they have the right rhythm to withdraw funds from your bank, card, or balance. Double-check that everything is in sync, and you should be good to go.

If you're still experiencing trouble with your order, don't hesitate to reach out to our Support Team HERE. They'll be your backup band and help you find the perfect solution!

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